Privacy Policy
GENERAL TERMS
The website of underwater.gr (hereinafter referred to as the “Website”) has been created for the purpose of providing information and access to pharmacy products (excluding drugs) and services permitted by pharmaceutical legislation and ethics for visitors/users of the Website.
Please carefully read the following terms and conditions of use of the Website. Each time you use the Website, you agree that you fully and unreservedly accept the terms and conditions of use contained herein and commit to comply with them.
If you do not agree or accept the following terms and conditions, please refrain from using the Website.
Those with full legal capacity have the right to use the Website. The use of the Website by minors over the age of 14 is allowed only with the explicit consent of the adults exercising their care, who are solely responsible for the protection of the aforementioned minors. Minors under the age of 14 are prohibited from using the individual pages and services of the Website, which, according to the law, are exclusively addressed to adults.
Underwater.gr is not responsible for any use by users/visitors who do not meet the above qualifications.
I unequivocally agree and accept the following terms and conditions:
SPECIAL PROVISIONS
Underwater.gr reserves the right to temporarily or permanently interrupt the operation of the Website for any reason and at any time, as well as to modify or renew these terms of use. In any of the above cases, underwater.gr undertakes the obligation to inform users/visitors through this Website of any modification or change.
In the event that the use of any service of the Website is governed by specific terms of use, these terms will apply in conjunction with the present terms. In the event of a conflict, the specific terms of use of each service shall prevail.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The entirety of the content on the Website (including, but not limited to, texts, graphics, photos, digital recordings, programs, source code, news, information, data, images, trademarks, distinctive features, names, logos, product names, company names, etc.) constitutes intellectual property exclusively owned by the Website or its content suppliers and is governed by the respective national, EU, and international Intellectual Property laws. It is made available to users strictly for personal (non-commercial or speculative) use.
Any copying, reproduction, transfer, storage, modification, republication, transmission, distribution, sale, issuance, performance, download, translation, modification in any way, communication, dissemination, or any other use of the Website’s content for commercial or other purposes, in whole or in part, without the explicit prior written consent of the Website, is expressly prohibited. Underwater.gr reserves all legal and contractual rights beyond those explicitly mentioned in this paragraph.
All other trademarks, distinctive features, product names, company names, graphics, and logos that constitute registered trademarks and intellectual property products of third parties displayed on the Website belong to their legitimate owners. They fall under their own responsibility, and their appearance on the Website should not be construed as a transfer or assignment of a license or right of use.
OBLIGATIONS/RESPONSIBILITY OF THE WEBSITE VISITOR/USER
Users/visitors acknowledge, agree, and covenant to make lawful and proper use of the Website and to comply with the Codes of Ethics posted on it or provided for in the current applicable legislation. The visitor/user must refrain from any illegal, unethical, unfair, and abusive use of the content and services of the Website, and must not engage in acts or omissions that may cause harm or dysfunction to it or to third parties, or affect or jeopardize the provision of the Website’s services.
The user/visitor is solely responsible for the proper and ethical use of the Website, as well as for any damage that may be caused to them or to any third party due to or in connection with the aforementioned use. Users/visitors expressly agree not to use the Website for:
– Causing harm to any third party, whether adult or minor.
– Accessing, disseminating, processing, altering, and generally infringing upon the personal data of users or third parties.
– Jeopardizing the security of the Website’s network.
In any case of illegal or contrary use to these terms and the current legal framework of the Website, the visitor/user is obliged to compensate the Website for any positive and/or negative damage resulting from the above actions.
OBLIGATIONS / LIABILITY
The website makes every effort to ensure that the information, content, and services provided through the website are characterized by clarity, accuracy, completeness, and are constantly updated. Underwater.gr makes every possible effort for the smooth operation of its network; however, it does not guarantee that the operation of the website/servers or third-party websites through which its content is transmitted will be uninterrupted, smooth, virus-free, or free of similar elements. Therefore, Underwater.gr assumes no responsibility for any potential damage incurred by visitors/users of the website or third parties related to the operation of the aforementioned.
“LINKS” (HYPERLINKS) TO OTHER WEBSITES
Underwater.gr is not responsible under any circumstances for the content/services of other websites, the “hyperlinks” or advertisements of which are posted on the website. It does not guarantee their availability and is not liable for any damage that may occur from their use, as visitors/users access them at their own exclusive responsibility.
PROTECTION OF PERSONAL DATA AND DATA PROTECTION
Data must be collected and processed only when absolutely necessary. We hate spam as much as you do! We never sell, rent, or distribute your personal information in any other way or disclose it.
PERSONAL INFORMATION COLLECTED BY THIS WEBSITE AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
1. Monitoring Visits
Like most websites, this site uses Google Analytics (GA) to monitor user interaction. We use this data to determine the number of people using our website, to better understand how they find and use our web pages, and to see their path within the site.
While GA records data such as geographic location, device, internet browsing program, and your operating system, none of this information personally identifies you. GA also records your computer’s IP address, which could be used for your personal identification, but Google does not provide us access to it. We consider Google to be executing the processing.
GA uses cookies, details of which can be found in Google’s developer guides. Our website uses the GA analytics.js application.
Disabling cookies in your internet browser will prevent GA from tracking any part of your visit to pages on this website.
OUR ONLINE STORE
If you choose to place orders for products through our online store, the name and email address, along with any other details you provide during registration, will be stored in the database of this website. This includes your computer’s IP address, as well as the date and time you placed the order. This information is used only for the purpose of shipping your order and is not transferred to any third parties responsible for processing, as described in detail below.
OUR BLOG
If you choose to add a comment to any posts we publish on our blog, the name and email address you enter with your comment will be stored in the database of this website. This includes your computer’s IP address, along with the date and time you submitted the comment. This information is used only to identify you as a contributor to the comments section of the respective blog post and is not transferred to any third parties responsible for processing, as described in detail below. Only your name will be displayed on the site visible to the public.
Your comment and associated personal data will remain on this website until 1) you delete the comment or 2) we remove the blog post. If you wish to have your comment and associated personal data deleted, please contact us using the email address you used to comment.
If you are under 16 years of age, you MUST obtain parental consent before posting a comment on our blog.
NOTE: Avoid including personal information in the comment field on this website.
CONTACT FORMS AND EMAIL LINKS
If you choose to contact us using the contact form on the “Contact Us” page or an email link, none of the data you provide will be stored by this website or submitted for processing by any of the processors described in detail in section 6.0 below. Instead, the data will be forwarded to us via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL), meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. Additionally, our email platform is hosted by Microsoft using Office 365, which is fully compliant with GDPR.
EMAIL NEWSLETTER
If you choose to participate in our email newsletter, the email address you submit will be forwarded to MailerLite, which provides us with email marketing services. We consider MailerLite to be a processor executing the processing (see section 6.0 below). The email address you submit will not be stored in the database of this website or any of our internal computer systems.
Your email address will remain in the MailerLite database for as long as we continue to use MailerLite’s services for email marketing or until you explicitly request removal from the list. You can do this by using the unsubscribe links contained in any of the email newsletters we send you, as well as in any promotional emails you receive from us.
If you are under 16 years of age, you MUST obtain parental consent before subscribing to our email newsletter.
While your email address remains in the MailerLite database, you will receive periodic (approximately once a month) email newsletters from us.
HOW WE STORE YOUR PERSONAL DATA
As detailed in the previous section, if you submit a comment on a blog post published on this website, some personal information will be stored in the database of this site. Additionally, if you decide to purchase any of the products available in our e-shop, you will need to create a user account. These data are currently stored in an identifiable manner, a limitation of the content management system on which this website is based. In the near future, we will strive to change the storage of this data by using pseudonymization. This means that the data would require additional processing using a separately stored “key” before they can be used to identify an individual.
Pseudonymization is a recent requirement of GDPR that many web application developers are currently working on implementing. We are committed to maintaining it as a high priority and will implement it on this website as soon as possible.
In case you do not make regular purchases from us, we will proceed to delete your account after 2 years from your last purchase. In any case, you can recreate an account during your next purchase and during the checkout process.
RIGHTS OF INDIVIDUALS (DATA SUBJECTS) OVER THE DATA WE COLLECT
Through the “GDPR Tools” section of our website, individuals have the following rights over the data we collect:
1. **Right to Rectify Data:**
You can update your account information, including your name, email, phone number, addresses, change your password, or update your subscription to newsletters using the provided links.
2. **Right to Data Portability:**
You can download your account data in CSV format. This includes personal data, addresses, and orders.
3. **Right to Object to Processing:**
You can exclude your personal data from the data processing procedures executed by our website.
4. **Right to Access Personal Data:**
You can request a report with all your personal data that we store using the provided link.
5. **Right to Data Deletion:**
You can request the removal/anonymization of your personal data that we store by contacting us at info@underwater.gr.
Feel free to reach out to us via email at info@underwater.gr for any inquiries or assistance regarding your data.
ABOUT THIS WEBSITE’S SERVER
All traffic (file transfer) between this website and your browser is encrypted via the HTTPS protocol.
THIRD-PARTY DATA PROCESSORS
We utilize several third-party services for processing personal data on our behalf. These carefully selected third parties comply with the legislation outlined in section 2.0. All three of these parties are based in the United States and adhere to the EU-US Privacy Shield.
– Google (Privacy Policy)
– Mailer Lite (Privacy Policy)
– Microsoft (Privacy Policy)
DATA BREACHES
In the event of any illegal data breach on this website, we will report it within 72 hours of the breach if it becomes evident that personally identifiable information stored in a recognizable format has been stolen.
CONSENT AND DATA PROCESSING
By using this website, you consent to the collection and processing of your personal data as described in this Privacy Policy. We collect only the necessary information for the purposes outlined below.
INDIVIDUAL RIGHTS
As a user, you have the right to access, rectify, erase, or port your personal data. You can exercise these rights by using the tools provided in the “GDPR Tools” section of our website.
DATA MINIMIZATION
We adhere to the principle of data minimization, ensuring that we collect only the data required for the specified purposes. You can review and update your personal information through the links in the “GDPR Tools” section.
INTERNATIONAL DATA TRANSFERS
Certain third-party processors, such as Google, Mailchimp, and Microsoft, are involved in the processing of personal data and are based in the United States. These third parties comply with EU-U.S. Privacy Shield frameworks.
DATA SECURITY
We prioritize data security and have implemented measures to safeguard your personal data. However, no method of transmission over the internet or electronic storage is entirely secure. Please contact us at info@underwater.gr if you have any concerns.
CHILDREN’S DATA
Our services are not directed at individuals under the age of 16. If you are a parent or guardian and believe that your child has provided personal information on our website, please contact us, and we will promptly address the issue.
DATA PROTECTION OFFICER (DPO)
George Kiriakos
+30 6936181775
Vassiliki – Lefkas – Greece
DATA BREACHES
In the event of a data breach, we will notify you within 72 hours if it involves the theft of personal data stored in an identifiable format.
CHANGES TO PRIVACY POLICY
This Privacy Policy may change periodically to comply with legal requirements or industry developments. We recommend checking this page regularly for updates.
APPLICABLE LAW AND CONTACT
This Privacy Policy is governed by Greek and European Union laws. Any disputes arising from this policy fall under the jurisdiction of the courts of Athens.
For further inquiries or to exercise your data protection rights, contact us at info@underwater.gr.
CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time in accordance with legislation or developments in the industry. We will not explicitly inform our customers or website users of these changes. Instead, we recommend checking this page periodically for any policy changes.
APPLICABLE LAW – JURISDICTION – FINAL PROVISIONS
These terms and conditions are governed by the provisions of Greek Law, the Directives and Regulations of European Law, and relevant International provisions, as applicable and interpreted according to the rules of good faith, transactional ethics, and the economic and social purpose of the right. The invalidity of a specific term in this document does not affect the validity of the remaining terms but ceases to apply automatically.
Any failure to exercise a specific right or term by the Website arising from this does not constitute a waiver of it.
Competent courts for the resolution of any dispute arising from this are the Courts of Athens.
CONTACT
Email: info@underwater.gr
Underwater.gr notifies the customer about the registration and sending of their order only electronically via the email they have provided as mandatory contact information and is not obliged to do so by any other means (phone, fax, social media).
